Shipping policy

• When will my order be shipped out?

It can take 2-3 business days from the date of purchase for the order to be processed (weekends do not apply as business days). Customers may experience a delay in their orders due to the postal services being at max capacity.

 

• My package was not delivered although the tracking says it was?

Once a package/order has been processed and shipped by USPS, we are not liable for any lost or stolen items and customers would have to contact USPS directly. We recommend checking out these tips before doing so:

– Allow 36 business hours from the date of said deliverance for the package to arrive (USPS is at full capacity due to the current pandemic and may not always update tracking info.)

– Check the surrounding area for the package

– Someone else may have accepted the delivery for you (ask your housemates, neighbors)

– There may have been a notice of attempted delivery, check tracking info. for any notes

 

• Do you ship out of state?

AUTHENTIC CANNABIS merchandise can be ordered online at https://theauthenticcannabis.shop/ and can only be shipped within the US (any 50 states).

 

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

https://theauthenticcannabis.shop

Address: 11760 Telegraph Road, PO Box #4008, Santa Fe Springs California 90670, United States

Email: contact@theauthenticcannabis.com

Phone: 213-567-4709